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FAQ

What areas do you cover?
We mainly cover Kent, Essex and London although we do take bookings from much further afield, why not give us a call and see if we can accommodate you.

How do we bookup & Pay?
A deposit is required to secure any booking, then when we arrive at the event we will require the rest of the payment in cash prior to setting up. Deposits can be taken as cheque, credit card/debit card through our online payment page.

How much notice is required to book?
We prefer as much notice as possible, especially if your event is during the weekend, however we are able to take short notice bookings subject to availability.

How much do you charge?
Our prices are very competitive and possibly the lowest in Kent. We do not advertise prices as there are so many factors that affect it, including length of hire, location and date. Please contact us and we will be pleased to provide you with a quote. We will also try and beat any other genuine quote you may have received.

What if I need to cancel?
If you have to cancel any booking for any reason the following terms apply: More than 30 days notice before your event then any deposit is returned as a voucher for our services. Less than 30 days and you will lose any deposit paid. If you cancel on the day and do not notify us before we attend then the full payment will be due. If you want to cancel due to bad weather and inform us before we attend then you will only lose the deposit ( or speak to us about our weather voucher)

What about the weather?
Unfortunately we cannot control the weather, and whilst some of our attractions may be useable in the rain, others maybe unsafe and unusable. The rodeo bull for example comes with a free inflatable marquee. If you are worried about the weather spoiling your day and wish to cancel, we ask for as much notice as possible. If you inform us on the day before we leave for your function then you will only lose your deposit. However we are pleased to offer you a "weather voucher" for the value of your deposit. You can then use this voucher for any other service from us. If you cancel when we have arrived at your function then the full payment will be due.

What happens when you arrive?
Depending on what service you are booking we generally arrive around 30-60 minutes before the agreed start time and then we will discuss with you on where the equipment is going to be setup. Some of our services will include an operator who will stay for the night and run the equipment for your guests during the event ensuring everyone's safety and enjoyment. Other services are dry hire, which means we will simply deliver it to you and then you will need to operate and supervise it yourself. In this case a disclaimer may need to be signed.
See our terms and conditions below.

What time can I hire you till?
We can finish whenever you wish, but please remember that depending on what you have booked it can take us up to an hour to pack away, as such if you need to be out of your venue by a certain time then this needs to be considered. Also some of our equipment is large and bulky and space may need to be made, guests asked to move etc during packaway.

Are you insured?
Yes we have 5 million pounds public liability insurance.

Do I need to provide power?
Most of our services require a standard 13amp household power socket within 25 metres of the location of hire.

What about your equipment?
All our equipment is yearly checked and PAT tested.

What about your Service?
We take great pride in our service, we make sure your evening will be safe and enjoyable as possible. Our staff are friendly and reliable and we will make sure your event is a success.

 

Terms and conditions of hire

For all dry hires (no operator/supervisor is supplied by us) a disclaimer will need to be signed.

RODEO BULL/other attachments
POWER A single 13amp power socket is required. This should not have any other device attached to it. If other devices are connected (e.g bouncy castles, music etc) then this could overload the circuit and trip the circuit or risk causing a fire. If you choose to supply us with a generator then a Min 6.9KVA generator is required.
ACCESS & AREA REQUIRED The bull is a very heavy, large and bulky piece of equipment. To be able to offer you the best price a single operator will normally arrive and setup the bull. We require that there be sufficient parking space for a high roof van to park and unload close (less than 15metres) to the place of hire. The heavy base (100kg) requires a minimum width of 750mm (29”)- Please ensure you check you have this access down any alleys, gates etc and that no obstacles are in the path- including drain pipes, bins, bikes, guttering, window ledges etc. If the operator on the day is unable to fit the base due to restricted access then he will not be able to proceed. The inflatable base is 15ft diameter and we require an area 18ft diameter to operate the ride. If the inflatable marquee is used this extends to 22ft diameter.(NB that if the marquee needs roping to the ground then this will increase its area to 30ft) Indoor functions require a minimum of 9ft 6”. Please ensure this is checked and that there are no light fittings, pipes etc which reduce the actual height of the area where the bull will be situated. The Inflatable marquee requires a minimum height of 12ft, please ensure no trees, overhanging cables etc will obstruct the marquee. It is very difficult to move the heavy motion base over steps. You MUST advise us of any steps before the event. If there are a significant number of steps or the height of the steps is too great then a second operator will need to attend the setup and this will attract an additional charge of £50.
PACKING AWAY. We do require clear access when packing away, guests may need to move to other areas to allow us to move the equipment. NB – We are still happy to help for functions where the distance may be further, or there are a lot of steps, very narrow access, but in these cases we may require willing volunteers or alternatively a 2nd operator can be sent for an additional charge of £50. But the height and width for setup is critical regardless of the number of people helping.
CANCELLATIONS A deposit is required to secure the date. The deposit needs to be returned to us within 7 days of your provisional booking to ensure the date is secured. If you cancel with less than 30 days notice then you will lose your deposit. If you provide more than 30 days notice then you will be issued with a voucher to the value of your deposit for use with any of our other services. In extreme weather conditions we may need to cancel all or part of your function. Whilst we have an inflatable marquee for wet weather, this is not suitable for use in high winds. If the weather is extremely bad then we reserve the right to cancel the function and you will be issued with a voucher to the value of your deposit for use with any of our other services. In the event that a hire is started and part way through the weather turns extremely bad then we may need to terminate the hire before the end of the period. If this happens then you only be charged for the hours supplied at a rate of £50 per hour plus any deposit paid. In the very unlikely event of mechanical equipment failure part way through the booking then you will only be charged the deposit.
BALANCE DUE The balance due shown on your booking form is required in cash ONLY on the day. Payment will be asked for when we first arrive at the function and before the hire period starts. Cheques and credit/debit cards cannot be accepted. Due to being let down by others in the past, we must ask for cash payment before the hire commences.

 

BOUNCY CASTLE
If the hirer is in any doubt as to the meaning of the following, a representative from Party Fun Hire should be consulted.
THE HIRER will, during the period of the hiring, be responsible for the supervision of the equipment, its care, safety from damage however slight of any sort, and the behaviour of all persons of all ages using the equipment whatever their capacity, including proper supervision of children to ensure children under school age use the equipment separately to older children.

  • A responsible ADULT must supervise the Bouncy castle at all times.
  • No more than 5 adults are allowed to use the equipment at the same time. Adults must NOT use it the same time as children
  • No food or drinks or chewing gum to be allowed on or near the Bouncy Castle which will avoid choking and mess (Please note that if the Inflatable is collected in a dirty condition then the person hiring it will incur a cleaning charge of £35 per hour).
  • All shoes, glasses, jewellery, sharp objects, key-rings, metal studded clothing and badges MUST be removed before using the Bouncy Castle.
  • No face paints, party poppers, coloured streamers or silly string to be used either on or near the Bouncy Castle.
  • No smoking or barbeques near the Bouncy Castle.
  • Climbing, hanging or sitting on walls is DANGEROUS and must not be allowed.
  • Always ensure that the Bouncy Castle is not overcrowded and limit numbers according to the age and size of the Children using it. Try to avoid large and small Children from using it at the same time.
  • Always ensure there is no pushing, colliding, fighting or behaving in a manner likely to injure or cause distress to others.
  • No pets, toys or sharp instruments are allowed on or near the Bouncy Castle.
  • If the Bouncy Castle is not being used for any part of the day, please switch the blower off at the mains. Never switch blower on and off whilst inflatable is in use. Do not allow anyone to be on the Bouncy castle during inflation or deflation as this is DANGEROUS.
  • Do not allow anyone to bounce on the front safety step as a Child could easily bounce off the inflatable and get hurt. The step is there to assist users in getting on or off.
  • Ensure that no-one with a history of back or neck problems is allowed on the Bouncy Castle or any Child that is feeling unwell.
  • Please ensure that Children/adults are not attempting somersaults and are clothed appropriately and that nothing can fall out of their pockets.
  • In the event of heavy rain, it is strongly recommended that the Bouncy Castle be switched off. Any wetness, including bubbling (which is normal) can be dried with a towel.
  • In the event that the blower stops working, please ensure all users get off the inflatable immediately. Please check the fuses and make sure the blower tube or deflation tube has not come undone or something has not blown onto and is obstructing the blower. In the event that it overheats, or loses power, switch the blower off at the mains, then switch it back on again 1 or 2 minutes later. If it does not restart then contact us straight away.
  • Occasionally check that the metal stakes are still securing the castle into the ground.
    In very high winds the castle should be deflated for safety.

 

SURF SIMULATOR
POWER
A single 13amp power socket is required. This should not have any other device attached to it. If other devices are connected (e.g bouncy castles, music etc) then this could overload the circuit and trip the circuit or risk causing a fire. If you choose to supply us with a generator then a Min 6.9KVA generator is required.
ACCESS & AREA REQUIRED To be able to offer you the best price a single operator will normally arrive and setup the surf. We require that there be sufficient parking space to unload close (less than 15metres) to the place of hire. The heavy base (60kg) fits through a standard single doorway- Please ensure you check you have this access down any alleys, gates etc and that no obstacles are in the path- including drain pipes, bins, bikes, guttering, window ledges etc. If the operator on the day is unable to fit the base due to restricted access then he will not be able to proceed. The inflatable base is 15ft diameter and we require an area 18ft diameter to operate the ride. Indoor functions require a minimum of 9ftheight. Please ensure this is checked and that there are no light fittings, pipes etc which reduce the actual height of the area where the bull will be situated. It is very difficult to move the heavy motion base over steps. You MUST advise us of any steps before the event. If there are a significant number of steps or the height of the steps is too great then a second operator will need to attend the setup and this will attract an additional charge of £50.
PACKING AWAY. We do require clear access when packing away, guests may need to move to other areas to allow us to move the equipment. NB – We are still happy to help for functions where the distance may be further, or there are a lot of steps, very narrow access, but in these cases we may require willing volunteers or alternatively a 2nd operator can be sent for an additional charge of £50.
CANCELLATIONS A deposit is required to secure the date. The deposit needs to be returned to us within 7 days of your provisional booking to ensure the date is secured. If you cancel with less than 30 days notice then you will lose your deposit. If you provide more than 30 days notice then you will be issued with a voucher to the value of your deposit for use with any of our other services. In extreme weather conditions we may need to cancel all or part of your function. If the weather is extremely bad then we reserve the right to cancel the function and you will be issued with a voucher to the value of your deposit for use with any of our other services. In the event that a hire is started and part way through the weather turns extremely bad then we may need to terminate the hire before the end of the period. If this happens then you only be charged for the hours supplied at a rate of £50 per hour plus any deposit paid. In the very unlikely event of mechanical equipment failure part way through the booking then you will only be charged the deposit.
BALANCE DUE The balance due shown on your booking form is required in cash ONLY on the day. Payment will be asked for when we first arrive at the function and before the hire period starts. Cheques and credit/debit cards cannot be accepted. Due to being let down by others in the past, we must ask for cash payment before the hire commences.

 

SUMO SUITS
Sumo wrestling is fun and entertaining for everyone, but it should be remembered that it is a
physical activity that features physical contact.

People with the following conditions should not participate:

  •  expectant mothers,
  •  those with existing heart, neck or back conditions,
  •  those recovering from recent surgery or injury,
  •  those under the influence of alcohol or drugs.

The following must also be adhered to:

Sumo suits must be used only on the safety mat when centred in a 20ft by 20ft clear, flat area,
and when both combatants have neck-brace and helmet fitted.
Shoes, glasses, jewellery, badges, etc. should be removed before fighting.
Punching and scratching are not permitted.
A fallen combatant must never be lifted by the head.
Adults must not fight children (under 16)
Male adults must not fight female adults (over 16 and over)
Sumo wrestling must take place on the sumo mat and overspill area, but this must not
be sited on concrete, in a car park of similar area
This activity can take place on licensed premises but not in night clubs.

Advice: The face can be vulnerable to impact with both the face of the opponent and (if the
combatant is pushed off the safety mat) the ground. So participants should be aware of the need to
turn their head slightly so that the padded helmet can take any impact.

If Sumo hire is booked for an event where drinking is involved, Sumo wresting will need to be the first activity taking place before any alcohol has been consumed.

BUNGEE/GLADIATOR/PILLOW BASH
Equipment: Bungee Run, Gladiator Duel, Pillow Bash

If the hirer is in any doubt as to the meaning of the following, a representative from Party Fun Hire should be consulted.

THE HIRER will, during the period of the hiring, be responsible for the supervision of the equipment, its care, safety from damage however slight of any sort, and the behaviour of all persons of all ages using the equipment whatever their capacity, including proper supervision of children to ensure children under school age use the equipment separately to older children.

  • A responsible ADULT must supervise the Bungee/gladiator/pillow bash at all times.
  • Only 2 participants are allowed to use the equipment at the same time.
  • No food or drinks or chewing gum to be allowed on or near equipment which will avoid choking and mess (Please note that if the Inflatable is collected in a dirty condition then the person hiring it will incur a cleaning charge of £35 per hour).
  • All shoes, glasses, jewellery, sharp objects, key-rings, metal studded clothing and badges MUST be removed.
  • No face paints, party poppers, coloured streamers or silly string to be used either on or near the equipment.
  • No smoking or barbeques near the equipment
  • Climbing, hanging or sitting on walls is DANGEROUS and must not be allowed.
  • Gladiator fighters should be of a similar age and size, adults must not fight children.
  • No pets, toys or sharp instruments are allowed on or near the equipment.
  • If the equipment is not being used for any part of the day, please switch the blower off at the mains. Never switch blower on and off whilst inflatable is in use. Do not allow anyone to be on the equipment during inflation or deflation as this is DANGEROUS.
  • Ensure that no-one with a history of back or neck problems is allowed on the equipment or any Child that is feeling unwell.
  • Do not allow users of the bungee run to jump or leap in the air whilst being pulled by the bungee.
  • In the event of heavy rain, it is strongly recommended that the equipment be switched off. Any wetness, including bubbling (which is normal) can be dried with a towel.
  • In the event that the blower stops working, please ensure all users get off the inflatable immediately. Please check the fuses and make sure the blower tube or deflation tube has not come undone or something has not blown onto and is obstructing the blower. In the event that it overheats, or loses power, switch the blower off at the mains, then switch it back on again 1 or 2 minutes later. If it does not restart then contact us straight away.
  • Occasionally check that the metal stakes are still securing the equipment into the ground.
  • In very high winds the equipment should be deflated for safety.

 

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